In today’s 24/7 world, our minds are constantly racing with information about the next meeting, the next project, or the next deadline. We place productivity over purpose and results over relationships. This behavior can lead to anxiety, tension, a lack of civility, and a lack of trust -- a toxic environment that directly influences an organization's bottom line. How do we change these toxic behaviors and improve our workplace culture before it's too late? 

*Submitted as part of The Protocol School of Washington’s 2017 National Business Etiquette Week contest.